Customer Support

If you have questions or need assistance with PrimeTime Draft software or our website, please choose one of the options below:

Various questions and the best-known options to address those questions.
Contact Us
To contact us for technical support, billing, sales or any other issue, please send an email to and someone will reply within 24 hours.
Occasionally, we also use live chat to answer questions or troubleshoot an issue. Generally, you will have to contact us first via email to schedule a time for the live chat. If live chat indicates we are online, feel free to give it a try. But, if you don't get a response fairly quickly, we're probably not really online.
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